Cheeki FAQ's

We know you’ve got questions , we’re moms too! Whether you’re shopping for your daughter’s first period or looking for a better solution for yourself, we’ve got you covered. From absorbency to washing tips, here’s everything you need to know about making the switch to Cheeki's Period Underwear.

1. Getting Started
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2. Care & Washing
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3. Fit, Feel & Lifestyle
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4. Eco & Savings
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5. Contact Questions

1. Getting Started

Will these actually survive a heavy flow day?

 Absolutely. Our max-absorbency pairs are made to handle serious flow, this means no leaks and no backup needed for 8 to 10 hours of your heaviest flow.

Do they feel like a diaper? Be honest.

 Not even close! Think soft, stretchy, comfy underwear, with hidden layers that quietly handle the heavy lifting.

How do I know which absorbency to pick?

 We’ve got you covered from light days to heavy flows. Check our absorbency guide for an easy breakdown or send us a message and we’ll help you find the perfect match.

Can she wear them all day? Or should we bring extras?

 She can wear them all day as long as the pair matches her flow. They’re designed for real life — from school to soccer practice to sleepovers.

2. Care & Washing

How do I wash them??

So simple! Just rinse in cold water, pop them in a wash bag, toss them in the machine, and let them air dry. That’s it — and using a wash bag helps them stay in tip-top shape even longer.

How do I care for this product?

The material for each product is listed on the product page, under the "Details" section. If you have further questions about the material, please don't hesitate to contact us.

How long do they last?

 With a little love and care, up to 2 years,  that’s a lot of leak-free, worry-free cycles.

3. Fit, Feel & LIfestyle

Can she wear them to gym class or sports?

 Yes! They’re made to move stretch, run, jump, all without leaks.

Do they work overnight?

They sure do. Our absorbent core keeps her (and the sheets) safe all night long, so you both sleep easy.

Are they comfy enough for lounging or sleepovers?

 100%. They’re soft, cozy, and made for confidence and comfort, most girls forget they’re even wearing them!

4. Eco & Savings

Are they actually better for the planet?

 Yes, big time! One pair replaces hundreds of pads and tampons, which means less waste and more good vibes for the planet.

Will this save money in the long run?

Absolutely. A few pairs now = no more monthly tampon runs, less waste, and more savings for your wallet (and sanity).

5. Contact Questions

How can I contact customer service?

You can reach our customer service team by emailing customerservice@cheekiwear.com

What are your business hours?

Our business hours are Monday through Friday from 9:00am to 5:00pm EST.